Terms and Conditions
Transparent practices that prioritize your privacy and learning experience
Section 3.1.2 Ethical Considerations
Informed Consent and Voluntary Participation
All participants take part voluntarily with clear descriptions of project aims and participation requirements. Users are informed that feedback and usage information will be gathered for research purposes, with informed consent provided through signed documents or clear online interface agreements.
Participants can withdraw from the study at any time or refuse to answer questions without penalty or loss of access to the platform, with their rights assured and participation founded on comprehension of study goals and procedures.
Privacy and Data Protection
We prioritize personal data protection and privacy. No personally identifiable sensitive information other than required account creation information is gathered. Analysis data such as quiz outcomes, survey responses, and usage logs are anonymized or aggregated to avoid identification of individual participants in reports.
Results are presented as percentages and trends instead of linking responses to individual users. All data is kept securely in password-protected files or databases with access restricted to the research team.
Consideration of Vulnerable Groups
We target young adult learners between 18-35 pursuing driving theory education. No minors are knowingly engaged in pilot deployment or surveys, as Rwanda's age requirement for provisional driver's licenses is 18.
The study is sensitive to other forms of vulnerability, engaging participants from low-income or rural backgrounds respectfully and carefully avoiding exploitation or undue influence. The platform and surveys are provided free of charge without substantial incentives that could force participation.
Compliance with Institutional and National Ethics Standards
This research is in line with African Leadership University ethics requirements and broad research ethics guidelines in Rwanda. The proposal, research design, and plans for data collection were examined and cleared for ethical considerations by faculty supervisors.
All processes adhere to concepts of honesty, integrity, and respect for persons as set forth in documents such as the Belmont Report and in-country research laws. This involves maintaining beneficence principles, justice, and respect for persons.
Our Ethical Principles
The foundation of our commitment to your privacy and trust
Data Protection
Your personal information is encrypted and stored securely using industry-standard protocols. We never share your data with third parties without explicit consent.
Transparency
We believe in complete transparency about how we collect, use, and protect your data. You have full control over your information.
Purpose-Driven
We only collect data that directly improves your learning experience. Every piece of information serves a clear educational purpose.
User Consent
You have the right to know what data we collect and can withdraw consent at any time. Your choices are always respected.
How We Manage Your Data
Transparent practices for handling your information
What We Collect
- Account information (name, email, password)
- Learning progress and quiz results
- Course completion data
- Device information for optimal experience
How We Use It
- Personalize your learning experience
- Track your progress and achievements
- Improve our educational content
- Provide customer support
How We Protect It
- End-to-end encryption
- Secure cloud storage
- Regular security audits
- Limited access protocols
Your Privacy Rights
Your fundamental rights to control your personal data
Right to Access
Request a copy of all personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data
Right to Portability
Receive your data in a structured, machine-readable format
Safety & Security Measures
Advanced protection for your data and privacy
SSL Encryption
All data transmission is protected with 256-bit SSL encryption
Secure Authentication
Multi-factor authentication and strong password requirements
Regular Backups
Automated daily backups with disaster recovery protocols
Access Controls
Strict role-based access controls for all team members
Questions About Your Privacy?
Our dedicated privacy team is here to help you understand your rights and our practices.
Privacy Officer
Email: privacy@tsinda.com
Response time: Within 24 hours
Data Protection
Email: dataprotection@tsinda.com
For urgent security concerns